What is the standard time for production of custom made furniture?

The standard time for production of custom made furniture is up to 20 working days after signing a contract.

How is the price of custom made furniture determined?

The price of custom made furniture is determined by the labour, materials and accessories invested. All materials and mechanisms sold on the Bulgarian market may be used for the production of the furniture. The price includes everything needed for normal use of the furniture.

Where can I look at your furniture?

To get a proper idea about the high quality of our furniture, please visit our company showroom, located in Troyan. There you can find samples of kitchen sets, bedroom sets, tables, chairs and other pieces of solid furniture on display.

You can also visit our partners in Sofia or other cities in Bulgaria. For more information please go to About Us/ Partners.

Do you have furniture on stock?

Tonix – 96 OOD has its own warehouse, located in Troyan, in which tables and chairs аre kept.

Do you offer transportation and fitting of the ordered furniture?

Tonix – 96 OOD offers transportation and fitting on request. The price of these services is determined individually for each order.

What are the payment options available?

We have the pleasure to offer our clients the following payment options:
  • Cash on delivery (COD) – upon receipt of the goods you pay the amount due to the driver
  • Payment by bank transfer - payment of the amount due shall be made by bank transfer to Tonix – 96 bank account; upon receipt of the goods you do not owe payment
  • On-site payment at the company’s showroom in Troyan

If I order complete furnishing solutions from your company, will I receive a discount?

Clients who place an order for complete furnishing (bedroom, kitchen and dining room furniture), receive 7% discount on the price of the ordered furniture.

Do former clients receive a discount?

Yes, our loyal clients receive preferential rates.

Do you offer accessories and electrical appliances or do I have to purchase them myself in order to have them embedded in my kitchen?

Depending on the wishes of the client and the individual project we embed electrical appliances (fridges, cookers, hobs, hoods, etc.) and accessories (sinks, baskets, bottles, rotating shelves for corner cabinets, taps, dispensers, etc.).

If you have already purchased electrical appliances or accessories, we will adjust the project to them. In case you plan to purchase them, we can provide you with our professional advice on the necessary equipment and we could also order them for you by catalogue.

I sent an enquiry about a product, but didn’t get a reply?

Tonix – 96 OOD consultants might not be able to contact clients who sent an enquiry through our website due to incorrectly spelled contacts.

If you do not receive a reply to your inquiry within a few days, please contact us again by sending us a direct e-mail or calling us by phone.